An annoying problem I have occasionally with Snapz Pro X is this: I do the whole Shift+Command+3, set up the movie capture, and then start it up. When it's done, I again do Shift+Command+3, but...nothing happens. It just goes on recording. I can fix it by forcing it to quit and then re-opening it but then it of course loses the movie and I have to do it all over again.
It only does this sometimes, but it is annoying. Anyone happen to know what the problem is or how to fix it?
(yes, I do have 2.1.2, and I have a MacBook Pro with OS X 10.5.4)
Full Version: Snapz Pro X problem
Hello,
Sorry for your frustration. Please try the following:
1. Invoke Snapz and press command-Q to quit Snapz. If you can not invoke Snapz, open the Activity Monitor found in your Utilities folder. Look for a process named "Snapz Pro X", select it, and then select "Quit Process".
2. Remove the Snapz preference file "com.ambrosiasw.snapz.plist", which is located in the Home/Library/Preferences folder
3. Download the latest version of Snapz from <http://www.AmbrosiaSW.com/dl/snapzprox>
4. Install Snapz. It should install over the old version, and you should not need to enter your registration info again.
Hope this helps
Sorry for your frustration. Please try the following:
1. Invoke Snapz and press command-Q to quit Snapz. If you can not invoke Snapz, open the Activity Monitor found in your Utilities folder. Look for a process named "Snapz Pro X", select it, and then select "Quit Process".
2. Remove the Snapz preference file "com.ambrosiasw.snapz.plist", which is located in the Home/Library/Preferences folder
3. Download the latest version of Snapz from <http://www.AmbrosiaSW.com/dl/snapzprox>
4. Install Snapz. It should install over the old version, and you should not need to enter your registration info again.
Hope this helps
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