News

Ambrosia Software Releases Snapz Pro X 2.5.4

Posted Oct 30 2013, 03:30 PM

ROCHESTER, New York -- October 30, 2013 -- Ambrosia Software, Inc. today announced the updated release of their award winning screen capture utility Snapz Pro X 2.5.4. This release fixes compatibility issues with OS X 10.9 “Mavericks”


Snapz Pro X 2.5.4 features the following changes/enhancements:  

  • Fixed an issue that caused Snapz to quit after taking a screenshot on 10.9
  • Fixed a memory allocation issue in the XPC
  • Image capture should now be faster
  • Improved compatibility with OS X 10.9 “Mavericks”
  • Other bug fixes and enhancements

Snapz Pro X 2.5.4 requires Mac OS X 10.7.4 or later, and is compatible with Mac OS X 10.9 aka “Mavericks”.

This updated version, which is free to all registered users of Snapz Pro X 2.x, may be downloaded here:
http://www.AmbrosiaSW.com/utilities/snapzprox/


Bookmark and Share Log In to Post Comment Permalink Updates

Comments

Showing comments 1 to 10 of 27 | Next | Last
Default Avatar

Poor Customer Service

This is their response to my question about audio:

'Hello,

We are aware of the incompatibilities between Snapz and Yosemite and while there is an update planned for the near future we cannot give you an ETA of the release. That being said, we're hopeful the update will be released within the next couple weeks.'

That email was received on the 5th January 2015.

The definition of 'couple' .... ?

On Mar 17 2015, 06:30 AM, by mar092

Default Avatar

This works, so try it!

https://discussions.apple.com/thread/6750843

I tried it and it got it up and running again. I don't use it for audio or video, because I use Screenflow. But give it a shot.

On Mar 12 2015, 08:30 PM, by sea356

Default Avatar

No audio in Yosemite

Ambrosia SnapzPro customer since 2005.

Haven't been able to capture sound (MBPR running 10.10.2)
along with video for months.

What's the deal? I see that this problem has been experienced by others since Nov '14.

How much longer must we wait for a fix?

On Mar 5 2015, 09:50 PM, by hed1117

Default Avatar

Yosemite

Please, I do understand how things can take longer to do than expected. But the frustration I, and many other have over the delays and delays here are tremendous. Can you please provide any information on the status of your work?

I've done the patch repairs you've spoke of but they do not hold. After a period of time, Snapz just stops working as it did when I first installed Yosemite.

I do not feel it is unreasonable for you to provide updates. At a minimum, you can say you are still working on it, that at leasts lets you know you are still alive. Are you still alive?

On Feb 9 2015, 04:32 PM, by gsc

Default Avatar

No, really doesn't work on Yosemite

Andrew posted: "Regarding Snapz failing to work on Yosemite except for the first invocation, this happens if you double-click to save an image or movie. If you hit the Return key instead, it'll work as expected."

Fresh install of 2.5.4 on 10.10.2, press Shift-Cmd-5, drag a selection, press Enter (as I always used to before I uninstalled a couple months ago). Results: (1) no iamge is saved to the desktop. (2) pressing Shift-Cmd-5 again fails to launch SnapzPro. In fact, even double clicking the app in a Finder window does not launch SnapzPro after attempting to snap a shot the first time.

I've loved SnapzPro and have been a licensed user for, I don't know, a decade? More? I wish you luck but at this point need to spend money to buy into another title. Sincerely, good luck!

On Feb 8 2015, 10:05 AM, by adept

Default Avatar

Yosemite Incompatibility 2

Andrew said on On Nov 18 2014 that an update was in the works. Seems like a long time ago, This now almost 3 months ago.

Did you change your minds and decide to abandon support for Yosemite? Not being able to capture audio any more is a real bummer!

On Feb 6 2015, 10:21 PM, by bdhyman

Default Avatar

Yosemite Incompatibility 2

Andrew said on On Nov 18 2014 that an update was in the works. Seems like a long time ago, This now almost 3 months ago.

Did you change your minds and decide to abandon support for Yosemite? Not being able to capture audio any more is a real bummer!

On Feb 6 2015, 10:20 PM, by bdhyman

Default Avatar

Missing Audio Support

I am an Apple Distinguished Educator and have used Snapz and other Ambrosia software for years. I am now unable to use Snapz Pro for a big presentation I am doing next week. It is unfortunate that audio support for Yosemite has been delayed for so long. At least consider providing a maintenance update to restore this rather basic functionality!

On Feb 6 2015, 05:35 AM, by dkiang

Default Avatar

No audio on Yosemite

This is February 2015. There is still no audio capture capability on Yosemite. I love SnapZ and need it desperately for my work, but this is a fatal flaw.

I just had to pay for a new license even though I paid for the software and all I got was the old software and no audio capability.

Please fix this NOW

Thank you

On Feb 4 2015, 03:33 PM, by martyand

Default Avatar

Yosemite and Snapz Pro X

My Snapz Pro app does not work at all with Yosemite. It appears to start for the first call up, but the screen shot does not appear on my desk top as it is supposed to. Would certainly be nice to be able to get some value for the $69 fee paid for this app. Hope the upgrade comes through quickly. This is really poor support for a wonderful app.

On Dec 16 2014, 06:54 AM, by nic540

Showing comments 1 to 10 of 27 | Next | Last

News Categories

Browse Subscribe
Latest News Latest News RSS Feed
The Ambrosia Times The Ambrosia Times RSS Feed
Awards and Ratings Awards and Ratings RSS Feed
Company Announcements Company Announcements RSS Feed
Events Events RSS Feed
New Releases New Releases RSS Feed
People in the News People in the News RSS Feed
Reviews Reviews RSS Feed
Upcoming Releases Upcoming Releases RSS Feed
Updates Updates RSS Feed
Twitter logo

You should follow us…

  • Get the latest news, support, or wisdom from Hector's perch.

@AmbrosiaSW

@AmbrosiaSupport

@HectorDByrd

Facebook

We know you like Ambrosia, tell your friends on Facebook you like us too!

Ambrosia Announce Mailing List

  • Be notified via email when we release a product or make a major announcement! Just enter your email address below and click "Subscribe".
 

Copyright © 2015 Ambrosia Software, Inc. | All rights reserved worldwide. | Privacy Policy | Site Map | My Ambrosia Account