Frequently Asked Questions
Compatibility
- Why is the audio missing from the movie I uploaded to YouTube?
- Why can't I listen to music while playing mondo?
- Why am I missing a card or seeing duplicate cards?
- Why is WireTap Anywhere no longer in my System Preferences?
- Why can't I capture Safari's audio in Snow Leopard?
- Can Snapz capture output from my third-party audio controller?
- How long can Snapz Pro X record for?
- What settings should I use for my capture?
- Why do my captures have an unregistered watermark?
- Why is the file size of my movie capture so large?
- Does Snapz work with the retina display MacBook Pro?
- Why can't I select items in my Dock or on my Desktop in Object mode?
- How can I improve recording in full screen mode?
- Why is there a question mark (?) in my Dock?
- Why can't I use my third-party video codecs?
- Why can't I choose the Movie tool?
- Why does the content of my capture display as a checkerboard?
- What languages is Snapz Pro X localized for?
- Why does my screen turn black when I open Snapz?
- What happened to the border and drop shadow options?