Frequently Asked Questions

Why are my addresses not showing up?

Last Updated Aug 9, 2012

If you are running Mac OS X Mountain Lion, permission to access your contacts was requested when EasyEnvelopes was first installed. Contacts from Address Book will unavailable to you in EasyEnvelopes if you click "Don't Allow". You can easily change this access in your System Preferences:

  1. Open your System Preferences > Security & Privacy
  2. Click Privacy, then select Contacts in the left column
  3. Enable the checkbox next to EasyEnvelopes to allow access

EasyEnvelopes must be quit and relaunched for the changes to take effect.

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