Frequently Asked Questions

Why are my images in the return address being scaled?

Last Updated Feb 28, 2013

Images used in the return address may be scaled automatically depending on the original size. Here is the criteria used to determine the scaling:

• Images may be scaled down, but never up
• Images will not exceed the height of a text address
• Images or images with a text address may not exceed 50% of the envelope's width
• Images or images with a text address may not exceed 33% of the envelope's height

Since you cannot adjust the size of the image manually, we suggest finalizing the dimensions in your favorite image editor before adding it to EasyEnvelopes.