Frequently Asked Questions

Why does EasyEnvelopes say that it's damaged and can't be opened?

Last Updated Dec 10, 2012

This error will occur if your computer has been formatted to be case-sensitive. Fortunately it is an easy fix:

  1. Right-click the EasyEnvelopes application and choose "Show Package Contents"
  2. Open the _MASReceipt folder and capitalize "receipt"
  3. Launch EasyEnvelopes

This will be fixed in a future update as well.

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