Frequently Asked Questions

Why can't I convert some plug-ins on Windows 7?

Last Updated Feb 17, 2010

Some filenames will cause the plug-in converter to fail. The eighth character in the file name can not be any of the following:


Please note that this includes the file extension. The workaround is to simply rename the file and try again. Many thanks to our forum members for figuring this one out!

Was This Answer Helpful?

Not The Right Answer?

Copyright © 2017 Ambrosia Software, Inc. | All rights reserved worldwide. | Privacy Policy | Site Map | My Ambrosia Account