Sorry, but Ambrosia Tech Support can't troubleshoot plug ins. That could turn into a full time job in its own right ;-).
The best place to go for help is to other EV developers. Go to http://www.AmbrosiaSW.com/news/webboard/ and click on the EV Developer's Corner. There you'll be able to post your question where it can be read and answered by dozens of other EV plug in developers. The board is also searchable, so you'll be able to search on any subject you have in mind.