Frequently Asked Questions
Snapz Pro 2
License Codes and Registration
- Why should I register my copy of Snapz Pro 2?
- How do I register my copy of the software?
- How do I purchase a License Code?
- Once I have purchased my License Code, how do I enter it into the software?
- My License Code is invalid - what is wrong?
- Is my License Code good forever?
- I have lost my License Code, how can I get it replaced?
How To
- How do I use Snapz Pro 2?
- Where is the Snapz Pro 2 application?
- Why is the menu option grayed out when I invoke Snapz Pro 2?
- Why are both TIFF and PNG file types are grayed out?
- Why can't I capture images from DVD, nor from 3D games?
- Why can't I capture sound with my QuickTime movies?
- How can I get the smoothest video possible in my QuickTime movies?
Compatibility
- Why won't my code from an earlier version of Snapz Pro work?
- Is Snapz Pro 2 OS X native, will it ever be?
- Will Snapz Pro 2 ever be ported to Windows?
- Will there be future versions of Snapz Pro 2?
- I am having problems with Snapz Pro 2 not described in this FAQ - what can I do?
- Is Snapz Pro 2 compatible with USB mics?
- I keep getting an error when I try to save a movie - what can I do?
- I get an error message when I try to register - what can I do?
- The capture tool palette never comes up - what can I do?
- Which version of QuickTime do I need to use Snapz Pro 2?
History
For more information, system requirements, and product specifications, visit the Snapz Pro 2 product page.