Frequently Asked Questions

How do I uninstall or remove Snapz Pro X 2?

Last Updated Apr 12, 2007

Follow these steps to uninstall or remove Snapz Pro X from your Mac.

If you see the registration reminder, click the Trial button on the first screen. You can then run the uninstaller found in the Snapz Pro X folder in your Applications folder.

If you have an older version of Snapz installed, please perform the following:

1. Open Accounts in your System Preferences and select your account. Then click on the Login Items tab and remove Snapz if it has been added there.
2. Go to the Snapz folder in the Applications folder and double click on Snapz Pro X until it comes on screen with the palette that contains the Screen, Objects, Selection and Movie buttons. Press command-Q to quit out of it. If you can not invoke Snapz, open the Activity Monitor found in your Utilities folder. Look for a process named "Snapz Pro X", select it, and then select "Quit Process".
3. Drag the the entire Snapz Pro X folder to the trash.
4. Remove the Snapz preference file "com.ambrosiasw.snapz.plist" which is located in the Home/Library/Preferences folder
5. Snapz Pro X also places a folder in your Library folder for watermarks. Drag that folder to the trash.
6. Lastly, go to System/Library/Extensions and trash the AmbrosiaAudioSupport.kext file. You may be asked for an admin's username and password to verify you have permission to alter the System folder.