Support

Frequently Asked Questions

I have lost my License Code, how can I get it replaced?

Last Updated Sep 14, 2005

We've tried to make it as easy as possible to retrieve your license code.


Launch Uplink and click on the Continue button in the Register notice twice to get to the Enter License Code page.  Click on the I Lost my Code button and you will be taken to the lost codes section of the Support page.


You can also go directly to the lost codes section of the Support page here. Enter your email address, and every single license code in our database associated with your address will be sent to that address within seconds. If no registrations are found under that address you will be asked to provide more information to find your registration.


If all of your order information is included in your request, we can send you your license code, and update our database to your new email address.  That way you can retrieve your license automatically using the lostcodes section of our Support page located here.


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