Frequently Asked Questions
WireTap Pro
License Codes and Registration
- How do I purchase a License Code?
- Once I have purchased my License Code, how do I enter it into the software?
- My License Code is invalid - what is wrong?
- Is my License Code good forever?
- I have lost my License Code, how can I get it replaced?
- How do I register my copy of the software?
How To
- How do I set the file format for my recordings?
- How do I set up a timed recording?
- How can I edit my recordings?
- How do I know which application to choose in the Open with menu in the Processing pane of my Session?
- How can I determine the URL for a streaming broadcast I want to record?
- How do I record my LPs or cassettes using WireTap Pro?
Compatibility
- I was happy with the free version of WireTap, can I get a copy of that version?
- Why does WireTap Pro kernel panic on 10.5.7+ Systems?
- Is there a user's manual for WireTap Pro?
- I am having problems with WireTap Pro not addressed in this FAQ - what can I do?
- Why isn't WireTap Pro in the Ambrosia online store any longer?
- Why does the link in the update notice in WireTap Pro take me to the WireTap Studio page?
- My AAC recordings always save at a lower rate than I set them to - what can I do?
- What does the Configure button do in the Source pane of the Preferences and Sessions window?
- Can WireTap Pro record both sides of a voice over IP phone conversation?
- My machine had problems when recording with WireTap Pro, how can I save the recording - is there any hope?
- I created a Session, and nothing happens at the scheduled time - what can I do?
- WireTap Pro does not run the AppleScript I have selected in my session, but instead opens it in Script Editor - what can I do?
- The songs I record to my iTunes playlist aren't showing up - what can I do?
- Why aren't the recordings I have made with WireTap Pro recognized by my audio player?
- Why won't my audio software recognize my AIFc files?
- When I launch WireTap Pro I get an "Unexpected Error" message and WireTap Pro quits - what can I do?
- Will WireTap Pro work on the new Intel based Macs?
- I am having problems with WireTap Pro - what can I do?