Frequently Asked Questions

My License Code is invalid - what is wrong?

Last Updated Jul 22, 2008

Your License Code is based on the name used to purchase it, the number of copies originally purchased, and the product, so be sure you are entering your User ID exactly as it appears in your registration confirmation email. Try copying and pasting the information from the email you received into the registration application.

If you still have a problem with your License Code not working, please contact our Support Team.

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