Support

Contact Our Support Team

Requests are answered Monday - Friday, 9 a.m. to 5 p.m. Eastern Time

Submit a Support Request

Can't find an answer to your question or problem? Support requests are the most efficient way for us to handle your support inquiries. Once you've filled out and submitted this form, our staff will have all the details needed to respond promptly via email.

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Upload Files

Include problem media files (images, audio, or video clips), screenshots of error messages, or crash logs.

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Telephone Support

Sometimes talking to a human works best.
Our telephone support is open Monday - Friday, 9 a.m. to 5 p.m. Eastern Time.
Call us at 585.325.1910.

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